The Legal Ombudsman delays increases to complaints time limits to 9th January 2016
7th July 2015
We wrote in our article of 7th April 2015 that the Legal Ombudsman (LeO) had announced that from July 9th 2015, the time that clients have to bring a complaint to their attention will double from 6 months to 12 months (from the date of receiving a final response from their legal service provider).