Testimonials

Paul Jones was recommended to us, and I have to say, he more than exceeded our expectations.  The advice and recommendations provided to our firm was second to none and without him, I am not sure we would have obtained the Lexcel standard.

Paul Jones was highly recommended to me by a Lexcel accredited firm. They were firmly of the view they could not have gone through the accreditation without Paul’s assistance and due to his ongoing input, the firm has consistently been reaccredited.

From the first conversation I had with Paul, confidence in his services was instilled with me and the assistance with policies / procedures has taken my firm to the highest possible standard. Paul’s communication, professionalism, timely responses, and knowledge are second to none.

I highly recommend.

I should add that I have been a Director in a previous law firm whereby I was the Lexcel coordinator and worked with a legal consultant for many years, therefore this recommendation comes with my own experience in the ever-increasing complex nature of regulation and compliance.

“With the ever-increasing complexity of regulation, it is reassuring to be able to call upon the services of cpm21, who have an “always willing to help” ethos and a depth of experience and knowledge in the subject, as well as a sound understanding of law firm quality accreditation standards. I would recommend them to any law firm looking for support in these areas.”

I retained Ian Hopkins of CPM21 to review and update my firm’s CQS and AML policies and procedures.  I found Ian to be excellent to deal with throughout, with clear communication, deadlines achieved and transparent as to the cost involved.  I’d have no hesitation in recommending Ian.

We have worked with Wayne Williams for a number of years, and he has provided us with excellent advice and support. He has guided us in the development of our firm and provided wise counsel throughout. I have no hesitation in recommending his services, ably supported by the extremely efficient Caroline.

The support from CPM21 is fantastic. The team are on hand to help whenever called upon. We are delighted to be working so closely and can highly recommend their services

I was very impressed by Wayne Williams who showed himself to be an experienced individual who gets the job done.

Without Paul Jones’ support we would never have achieved the Lexcel Standard.

Paul Jones provides an excellent service.  His knowledge and communication is exceptional.

We have been assisted by Paul over all our Lexcel audits and his knowledge is second to none.  A true pro.

Paul was once again invaluable in assisting us through the audit process.

The harder it becomes for high street practices to juggle the demands of the work and the compliance issues, it is re-assuring to have Wayne on hand to guide us safely through the Quality Mark audits and reviews.  His know-how and insight prove invaluable time and again and his is the first we turn to when we are asked to negotiate more and more hurdles set by the LAA.   Having Wayne Williams in my corner – guiding me through the minefield of compliane and regulation – allows me to concentrate on being a lawyer and I know that our practice is in the safest hands with Wayne there.