Compliance

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By Paul Jones

Are you ready to publish your firm's complaints data?

Are you ready to publish your firm’s complaints data?

There did seem to be a news article nearly every other week at the tail end of 2017 announcing that Solicitors will be forced to publish their complaints data on their websites. Such articles came from “consumer interest” groups and others such as the Solicitors Regulation Authority publishing research on the subject of complaints.

By Paul Jones

What to look out for as at the end of January 2018

What to look out for as at the end of January 2018…

 

We’re sure that Christmas has already been consigned to a distant corner of the memory for our solicitor clients, as January has seen a large amount of small, time consuming jobs crop up from different sources.  So, we thought we’d take a minute to concentrate on one or two of them that firms should be aware of and acting upon right now…